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Six Sigma and Measurable Management™

Six Sigma: a process improvement method used to measure, and then make improvements to reduce, output variability; often deals with statistical measurements in process outputs. The improvement piece is often guided by consultants or specialty-trained employees with varying levels of experience, as classified by their belt color (Black, Green, etc.).

When combined with the technical skills of Six Sigma, Measurable Management™ becomes a powerful force.

The Measurable Management™ training program is best-suited for organizations that:

  1. Have a need for increased profits or to close a budget gap.
  2. Who are frustrated with having to do more work with fewer people.
  3. Want to create a culture of strong communication and an ownership mentality.
  4. Who want to use a “pull-style” of management, which is less dictatorial, and more involving, than the management style predominately used in the Industrial Age.
  5. Have an expectation of continuous improvement, as well as a culture of accountability.
  6. Organizations who’ve had employee groups, or silos if you will, who need to communicate with each other more effectively but need practice at the “how.”
  7. Who want to augment and increase the results from their investment in Lean or Six Sigma. Often we find organizations who implement Lean or Six Sigma find those programs as strong problem-solving tools, but often must rely on outside consultants to lead the charge—and are not sure how to more robustly involve their employees. Our training program is a way to get more from your investment in Lean and Six Sigma but having an avenue to train your employees to more effectively communicate and use the problem-solving tools.

If you currently are using Six Sigma with either in-house employees or consulting assistance, Measurable Management™ can boost the program’s effectiveness. We are not Six Sigma consultants and would not supplant your current technical problem solving methodology. However, our training provides relational skills as a way of increasing the effectiveness of technical skills, as well as improving your corporate culture. Change management is often difficult and it requires the buy-in from as many people within your organization as possible. Measurable Management™ is an effective culture-changing initiative.

Many of the processes used in Measurable Management™ have their origin in Six Sigma, or its predecessors in the Total Quality movement, and leaders such as Juran, Ishikawa (aka Fishbone) and Deming. In our process training program, we facilitate your team’s knowledge and practice problem solving by teaching them to use Root Cause Analysis tools, including Ishikawa diagrams, the 5 whys, Process Mapping and Flowcharting.

What distinguishes Six Sigma from earlier quality programs is its goal of getting measurable and quantifiable financial results from the process improvement work. In the same way, through the training program of Measurable Management™, we measure the financial statement impact to each of the improvements made, and your team will do this for each of the three ideas they’ll implement during the training. Six Sigma requires strong management support, and this is also true of our training program. We need the ownership or executive leadership present at the first class, as well as the last three classes as we discuss the actual improvements made to the organization. Upon completion of our program, your team members will solve problems and use the strength of their relationships with their team members to own and create future organizational changes.

Key Business Organization Concepts